Privacy Policy

1. Introduction

PatientsDoc.ai respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.

2. Information We Collect

• Personal details (name, email, phone number)
• Health-related information (provided voluntarily)
• Appointment and booking details
• Payment-related information (processed via third-party providers like Stripe)
• Usage data (IP address, browser, device info)

3. How We Use Your Information

• To match patients with appropriate healthcare providers
• To facilitate appointments and communication
• To improve platform performance and user experience
• To send notifications and important updates

4. Sharing of Information

We only share your information with healthcare providers as necessary to deliver services. We do not sell your personal data. Limited data may be shared with trusted third-party services (such as payment processors) to operate the platform.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure. However, no system is 100% secure.

6. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations.

7. Your Rights

• Access your personal data
• Request correction or deletion
• Withdraw consent where applicable

8. Cookies & Tracking

We may use cookies and similar technologies to improve user experience and analyze usage patterns.

9. Third-Party Services

Our platform may integrate with third-party services such as Stripe for payments. These services have their own privacy policies, and we are not responsible for their practices.